PRIVACY & TRUST
Privacy Policy
ZASH Kitchen aapki privacy ko respect karta hai. Yeh policy explain karti hai ke hum order, support aur website use ke dauran aapki information kaise collect, use aur protect karte hain.
Last updated: 3 September 2026
Simple Privacy Promise
Hum sirf woh information use karte hain jo order process karne, delivery manage karne, customer support dene, website improve karne aur legal obligations follow karne ke liye zaroori ho.
How We Handle Your Data
Neeche woh main points hain jo ZASH Kitchen ki website, orders aur support par apply hote hain.
1. Information We Collect
Hum aap se naam, phone number, email address, delivery address, order details aur customer support messages collect kar sakte hain.
Website automatically device/browser details, IP address, cookie data aur basic usage analytics collect kar sakti hai.
2. How We Use Your Information
Information ka use order confirm karne, delivery arrange karne, account manage karne, customer support dene, fraud prevent karne aur service improve karne ke liye hota hai.
Marketing messages sirf jab applicable consent ya lawful basis ho tab bheje ja sakte hain.
3. Orders, Payments & WooCommerce
ZASH Kitchen website WooCommerce ya related WordPress tools use kar sakti hai. Payment details agar third-party payment provider process kare to hum aam tor par full card details directly store nahi karte.
Payment provider ki apni privacy policy bhi apply ho sakti hai.
4. WhatsApp & Customer Support
Agar aap WhatsApp button ya chat service use karte hain to aapka phone number, message content aur related metadata WhatsApp/Meta ki services ke through process ho sakta hai.
Hum support aur order communication ke liye in messages ka record rakh sakte hain.
5. Cookies & Analytics
Website essential cookies cart, login, security aur checkout ke liye use kar sakti hai. Analytics/performance cookies website ko improve karne mein help karte hain.
Browser settings se cookies control ki ja sakti hain, lekin kuch features disable ho sakte hain.
6. Sharing of Information
Hum information delivery partners, hosting providers, payment processors, analytics tools, customer-support providers ya authorities ke saath sirf zaroorat ke mutabiq share kar sakte hain.
Hum customer data ko advertisers ko sell nahi karte.
7. Data Retention
Order, account, support aur transaction records utni der rakhe ja sakte hain jitni business, accounting, dispute resolution, security ya legal requirements ke liye reasonably necessary ho.
8. Data Security
Hum reasonable administrative aur technical safeguards use karne ki koshish karte hain. Lekin internet ya electronic storage ka koi bhi method 100% secure guarantee nahi hota.
9. Your Choices & Rights
Aap apni personal information access, correction ya deletion ke liye hum se contact kar sakte hain, subject to applicable law aur legitimate record-keeping requirements.
Marketing messages se opt out karne ka option bhi request kiya ja sakta hai.
10. Children's Privacy
ZASH Kitchen ki services general food-ordering audience ke liye hain aur knowingly children se unnecessary personal data collect karna hamara purpose nahi hai.
11. Policy Updates
Yeh Privacy Policy time to time update ho sakti hai. Updated version website par new ‘Last updated’ date ke saath publish ki jayegi.
12. Contact Us
Agar aapko is Privacy Policy ya apni personal information ke bare mein koi sawal ho to ZASH Kitchen se contact karein:
Phone / WhatsApp: +92 323 4595806
Email: zashkitchen74@gmail.com
Location: Lahore, Pakistan
Note: Yeh template general website use ke liye tayar ki gayi hai aur legal advice nahi hai. Agar aapki business practices, payment setup, marketing tools ya applicable law different hain to policy ko accordingly review/update karna chahiye.